Plan your New Zealand trip easily

Frequently asked questions

How this website works?


Our website is a designer of self-made tours of New Zealand. We recommend to start from the page Create Itinerary to choose an appropriate route. Each itinerary contains links to the advised activities. You may book New Zealand activities on the page All Activities. There you may sort interesting tours by region or by activity type. Once you have selected all your activities, you need to purchase them following the instructions on the website. If you want us to develop a tailor-made tour of New Zealand for you, please, contact us.




What currency do you use for transactions?


The currency on the website is the New Zealand Dollar (NZD). We will charge you in NZD at the prevailing merchant’s rate and your receipt will be in NZD.




What is your cancellation policy?


Each activity has its own cancellation terms, based on the terms and conditions of the local provider & these can be found on the activity’s page. After you book an activity, the booking voucher you receive will outline the cancellation policy of that activity. If you have registered on the website, you will be able to amend and cancel your bookings from within your personal online account.




How to book an activity?


Once you have selected all your activities, you need to purchase them following the instructions on the website. You can pay by a credit card or PayPal. Once a purchase is complete, your receipt will be sent to your authorized email address. A voucher containing the booking confirmation and all the important and necessary activity information will be sent to your email within 24 hours after payment. If something goes wrong and any of your activities is not confirmed by a provider, we will contact you to discuss all available options. If you are not satisfied with any of them, we will refund you 100% of a tour's cost.




Can you organize an entire tour for me?


Yes, we will be happy to arrange a tailored tour around New Zealand for you and your companions. Please visit the page Tailored Tours.




What is the best time to visit New Zealand?


It depends on your hobbies and preferences. Please read the article New Zealand Climate.




What should I bring to a tour?


Please remember to bring the voucher that we sent you. It will contain the description of the tour and a list of all the items that are recommended for you to have during a tour.




Do you provide discounts for the listed activities?


Yes, we are happy to provide you 5-10% discount from retail prices of activities listed on our web-site. A discounted price is reflected on a page of each activity.




Should I register on the web-site?


You can make a purchase without registration but we strongly advise you to create a personal account from which you can then control your itinerary; amend and cancel existing bookings and make new ones.





"Using JustGoThere I arranged my fabulous New Zealand trip all by myself - everything I wanted to do & nothing I didn't want. So easy!"

Anna, UK

Here you'll find loads of interesting & useful information about Aotearoa's (New Zealand's) attractions & itineraries. Browse the blog posts for lots of useful tips which will help you arrange your own bespoke tour to New Zealand.

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